FAQ

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· How do you care for the tutus and or embellished shirts? 

Wash the garment on its own (in case the dye runs) on a very gentle wash cycle at a maximum of 30°C using a detergent that is suitable for washing delicate fabrics. Set the spin cycle at the lowest speed to prevent damage. Check for embellishments that may have fallen off during washing. 

If embellishments fall off, you may use a hot glue gun with caution or E6000 to glue it back on.

Please refer to our care page.

· Can I get custom colors or designs that are not listed? 

Yes. Please see our custom page 

· How long will it take for me to receive my order? 

Please see shipping policy 

· What is your return policy?

Tutus are handmade; therefore, we do not accept returns but will make every effort to make sure that the little girl receiving her tutu is happy. For damaged goods in transit, please refer to our return policy.

· Do you make tutus for adults and or special occasions? 

Yes. Please see our custom order page.

· Where is my order being shipped from? 

Your order is being shipped from New York, NY

· How do you calculate shipping fees? 

The shipping fees are calculated by the weight of your order and the location it is being shipped to via USPS.

· Is my information secure on your site? 

We will not sell or share your information.  Our website has an SSL certificate. Please refer to the privacy page.

· Do you offer discounts on bulk orders? 

No, sorry, we are not accepting bulk orders at the current time, and discounts are offered on the website during occasional promotional sales. Please refer to our custom page for details

· Do you ship internationally? 

Sorry, no international shipping at the current time.